Expert Program

Order to Cash

Master the end-to-end customer order journey, from placing an order to receiving payment, with this comprehensive course.
Upcoming Cohort: 14th Dec. 2025
Course Duration: 15 Hours
Course Price: From £3500 / $4700

400+ Students

Order to Cash

Course Overview

This course provides a comprehensive overview of the Order to Cash (O2C) business process, which covers the entire customer order journey, from placing an order to receiving payment.
  • Job referrals

  • Certificate of Course Completion

What You will Learn

  • The O2C Cycle

    Understand the steps from order management to cash collection.

  • Sales Order Processing

    Learn how to create, manage, and fulfill sales orders.

  • Invoicing and Accounts Receivable

    Master the processes of generating invoices and managing customer payments.

  • Reporting

    Understand key metrics and reporting related to the O2C cycle.

Prerequisites

  • Prerequisite

    No prior experience is necessary. A basic understanding of sales and finance is helpful.

Target Audience

  • Sales and Marketing Professionals

    Individuals involved in the sales cycle who need to understand the downstream impact of their activities on billing and revenue.

  • Finance and Accounting Staff

    Professionals who need to manage billing, invoicing, and accounts receivable.

  • Business Analysts

    Analysts who want to gain a deeper understanding of the O2C business process to improve system efficiency.

  • ERP Consultants

    Professionals specializing in ERP systems who need to configure and manage the O2C process for their clients.

Course Details

Course Curriculum

Introduction to Order to Cash
This module provides an overview of the O2C process and its importance in managing the customer lifecycle.
Sales Order Management
Learn how to create, manage, and process sales orders, including order entry and validation.
Shipping and Fulfillment
Understand the logistics and steps involved in fulfilling customer orders and preparing them for shipment.
Invoicing and Revenue Recognition
This module covers the processes of generating accurate invoices and recognizing revenue according to accounting standards.
Accounts Receivable and Collections
Learn how to manage accounts receivable, process payments, and handle collections to ensure timely cash flow.

Course Objectives

  • Immersive Instructor-Led Sessions

    Participate in dynamic, hands-on sessions led by expert instructors to gain practical skills in a supportive learning environment.

  • Master the Order to Cash business process

    The primary goal is to provide a deep understanding of the entire O2C cycle, enabling you to optimize and manage customer order fulfillment and payment collection.

  • Build something real for your project portfolio

    You will complete a hands-on project that can be added to your professional portfolio to demonstrate your skills to potential employers.

  • Learn Anytime with Unlimited 1-Year Access to Contents and Tools

    Enjoy the flexibility of learning at your own pace with unlimited 1-year access to course contents and tools. Access reading materials, case studies, and interactive tools, providing a wealth of resources at your fingertips.

Frequently Asked Questions

Everything you need to know about our top rated course.

How is this course different from accounting courses?
This course focuses on the end-to-end business process rather than just the accounting entries. It covers sales, logistics, and finance.
What career path can this course lead to?
It's valuable for roles such as Business Analyst, Revenue Manager, or a functional consultant for ERP systems.
Is there certification upon completion?
Yes, participants will receive a certificate upon successfully completing the course, which can be a valuable addition to your professional credentials.